New • Augmented Collections • AI-Powered Collections Intelligence
Know the Next Best Action
For Every Account, Every Day
AI-Powered Augmented Collections reviews every account in your portfolio, analysing payment history, behaviour, and risk signals, then delivers a prioritised daily queue for each collector, with one clear next step per account: call, email, escalate, or hold. Your team stops deciding and starts executing.
Powered by AIMIE
Account Signals
Payment history · Risk · Behaviour
AIMIE Analyses
Determines next best action
Daily Collector Queue
Prioritised · Context-rich
Call
Escalate
Hold
How Augmented Collections Works
Three steps from your AR data to your team's next move.
Connect Your AR Data
AI Analyses Every Account
Your Team Acts with Confidence
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Augmented Collections ingests receivables, customer, and communication data to create a complete account-level view.
Our models evaluate payment patterns, ageing, risk, and relationship health to determine the best next action.
While Aimie manages email and SMS outreach, collectors receive a prioritised queue of accounts for follow-up calls.
AIMIE knows
what to do next.
Every account analysed by AI, every day
Highest-impact actions surfaced automatically
Consistent performance across every collector
Collectors execute, no deliberating
You set the strategy, AI executes
Guided by AI. Focused on Every Account.
Augmented Collections doesn't work by invoice. It reads each customer account holistically and surfaces the right move for your team every time.
Next Best Action Engine
For every open account, AI evaluates payment behaviour, risk signals, and relationship context to recommend the highest-impact action right now — call, email, escalate, or hold.
Account-Level Intelligence
See the full customer picture in one view: total exposure, payment history, dispute patterns, and communication timeline. Work the account, not a list of overdue invoices.
Prioritised Team Workflows
Your collectors start each day with a ranked, context-rich queue; not a spreadsheet. Every account comes with a recommended action so your team can move fast and confidently.
What Changes When You Work by Account
Augmented Collections transforms how your team prioritises, decides, and acts on every receivable in your portfolio.
Consistent Team Performance
Every collector gets AI-guided decision support, helping them make better decisions with confidence.
No Playbooks to Maintain
Augmented Collections adapts to each account automatically. Set the strategy once, with no rule trees or playbooks to maintain.
Earlier Intervention
Account-level risk signals catch problems before they become bad debt — not after the invoice is already 90 days overdue.
More Accounts Worked Daily
AI prioritisation ensures your team focuses on accounts with the highest impact — not just the ones they remember to chase.
Who is AIMIE?
© 2026 ezyCollect by Sidetrade. All rights reserved.
AIMIE is an AI built for Order-to-Cash. She surfaces the insights your team needs to make smarter decisions, automates the workflows that eat up your day, and makes outbound collection calls on your behalf (coming soon) — holding real conversations, following up on invoices, and escalating when human judgement is needed.
Less manual work. Faster cash. No extra headcount.
AI-guided next best action for every account in your portfolio.
RESOURCES
See Augmented Collections in Action
Join the teams using Augmented Collections to make smarter, faster decisions on every account in their portfolio.
BEFORE...
Chasing invoices,
one by one.
Collectors decide who to chase each week
Loudest accounts get attention, not the riskiest
Best performers carry the entire team's targets
Hours spent deciding vs. not collecting
Complex workflow rules nobody maintains
